This Return Policy (“Policy”) applies to products purchased through www.shyamfresh.com (the “Site”) operated by Shyam Fresh (“us”, “we”, or “our”).

Return Eligibility

We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, you may return the product(s) within 2 days of receipt for a refund or exchange, subject to the terms outlined in this Policy.

To be eligible for a return, the following conditions must be met:

  • The product(s) must be unused, unopened, and in the same condition as received.
  • The product(s) must be returned in the original packaging.
  • Proof of purchase (e.g., order confirmation or receipt) is required.

Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at +91 7055720500 to request a return authorization.
  2. Pack the product(s) securely in the original packaging.
  3. Include a copy of your proof of purchase inside the package.
  4. Ship the package to the address provided by our customer service team.

Please note that you are responsible for the return shipping costs unless the return is due to our error (e.g., incorrect or defective product).

Refunds

Once your return is received and inspected, we will send you an email notification to confirm receipt of the returned item(s). If the return meets the eligibility criteria, we will process a refund to your original method of payment within 7 business days.

Please note that refunds may take some time to reflect in your account depending on your payment provider’s processing time.

Exchanges

If you would like to exchange a product for a different item, please follow the return process outlined above and place a new order for the desired item on our website.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately for assistance. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.

Contact Us

If you have any questions or concerns about our Return Policy, please contact us at +91 7055720500.